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Real reviews about services, companies, and restaurants in Azerbaijan
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It's not worth the money we pay — is this what Wi‑Fi is? You can't play games or watch videos. Every time I see the Aztelekom modem at home, I regret that we use Aztelekom.
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I am very dissatisfied with your Gencol tariff, what kind of tariff is this. 19 qəpik is charged before one minute has passed. My number is ***. I am generally fed up with your pointless tariffs. I can't use the internet either, you haven't provided internet for 2 weeks. Our money has been left on this tariff of yours. You also connected a robot to calls, you made it like yourselves, it gives 'adboy' whenever it hears an unpleasant word.
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Baksel customer service are engaged in deceiving and mocking people. Despite my request to port my number, I have contacted them many times over the past month, but without any explanation they lie, saying 'there will be a connection in a few days'. As a citizen I say: shame on you. As a company/institution you are irresponsible, you lie and are engaged in mocking citizens.
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They changed the trip's departure time by 1 hour, then there was another 2-hour delay. Who will be responsible for our time and for the delay of other travel fares?
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You make fun of people. You listen to them and take them unseriously. Despite my applying for number porting a month ago, no action has been taken. In the course of a month I've called you more than ten times and been to customer service. Although I was told it would be activated within three days, it isn't activated. You deceive and make fun of people. Shame on you. As an institution, as an organization you are completely useless.
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There are very bad drivers. Overall, I would say that you don't monitor the drivers. Today I called a taxi in Binəqədi; the driver told me 6-7 times that he would not take me to the destination and cancelled the ride. It is recommended that some oversight be put in place.
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Hi, accepts the order, then says to cancel it
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This is the second time I've ordered a product from a market; the order is accepted. One day later they write that the product is out of stock. Because of that I don't recommend this site to anyone.
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From your branch located in Nizami district at Qarayev 81. My complaint: your employees sit with such expressions that harshness is visible on their faces; without listening to the customer they give their opinion. They laugh with the customer. Select the personnel, the queue systems also do not work, everything is confused, they get mixed up with each other. I have been an Azercell customer for 30 years.
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They are scammers, they haven't returned my money for more than 2 weeks. They have blocked my 8100 manat. Be careful!
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In Saray, on Natiq Aslanov Street, there has been no internet for 2 days. Why isn't a measurement being taken? None of your phone numbers work, are you mocking people? The numbers you provide don't work, what does that mean? You cut the internet as soon as the time runs out — why has there been no internet for 2 days? Every time you cut it on Saturday and Sunday so it's not a working day.
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I am very dissatisfied with Məmmədli Araz's activities. In general, I am dissatisfied with all Araz. If possible, stop Araz's activities.
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The employees inside Whitestone behave very unprofessionally and argue with customers. It seems they need training!
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It's not worth paying this provider in any way. I'm switching anyway.
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To the management of Bakcell and the customer service department, I am forced to express my very strong and justified dissatisfaction. The fact that the lowest monthly tariff you currently offer is 11.99 AZN makes no sense and is a violation of subscribers' rights. Think about it: there are thousands of ordinary people in the country — elderly people, pensioners, those who only want to keep their number active, or who almost never use the internet during the month. Is a citizen from this category obliged to come and pay 11.99 AZN every month? What will they do with that much internet and minutes? This is plainly taking money out of people's pockets! On behalf of all subscribers we demand that the issue be approached reasonably and fairly. At least restore or reintroduce accessible and cheap tariff packages for 2-3 AZN, only to keep the number active (with minimal voice or basic capabilities). This request is not only mine, but the common demand of the entire Azerbaijani people, especially the low-income segments and the elderly. We hope you will take it into account. Usually you remain silent to such appeals, but maybe this time you will show mercy, hear the people's voice and take a real step! Respectfully and with great dissatisfaction, A Bakcell subscriber
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Hello. The condition of Oba 12 market No. 233 in the Lokbatan settlement is very deplorable. The stairs have been damaged by trucks, obstructing customers' entry, and even if each customer reports their dissatisfaction to the market staff, no one pays attention. In addition, although the entrance door is a glass door, it is in a dangerous condition. Because it is a glass door, doors with loose hinges hit each other and pose a danger to the life of people or customers. The market manager has been complained to repeatedly, but no one pays attention. I hope that the Oba markets chain will help to resolve these complaints.
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We've been visiting this establishment for many years, but unfortunately the level of service remains the same. It's a pity that nothing has changed over that time, despite the restaurant's atmosphere and the dishes being truly wonderful. The hostess at the entrance and the waitstaff in general do not show the friendliness and attention you expect from hospitality staff. Waiters often don't come to the table on their own — to place an order or ask for the bill you have to call them several times. Unfortunately, such moments strongly affect the overall impression of the place, no matter how lovely the interior and the cuisine are.
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The Chevrolet Onix didn't come to Lökbatan port, arrived half an hour late and the debtor kicked us out. Review: negative
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Hello. On August 23 at five o'clock, that is 17:00, I called number 127 about the internet. The operator did not listen to my problem, did not explain ways to resolve it, and hung up on me. I am complaining about that person.
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Today, 22.08.2026, I made a purchase at the supermarket for 15.49 manat. At the checkout the employee said the payment did not go through and that I needed to pay for the goods again, but the money had already been debited from my card, and I was not given any document confirming a refusal of the operation. The manager together with the store security guard would not let me leave and demanded a repeat payment for more than an hour. In their presence I called Kapital Bank, where they confirmed that the payment went through successfully and no refunds are planned. The manager assured me the money would be returned, but insisted that I must pay for the goods again now. I called the police to the scene, but they could not help. The staff stood their ground and demanded repeat payment for goods I had already paid for earlier. In the end they kept me in the store for about one and a half hours, after which I made the repeat payment for the goods. I am waiting until tomorrow. If the money is not returned to my card, as the store manager assured me, I will return to the store and demand a refund in person.
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Very bad. They don't answer the phone, the internet is in a terrible state. Get out of here.
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What kind of fraudulent, thieving bank is this that the payment is on the 12th, I paid the loan on the 9th, and a late fee of 34₼ has appeared in my name. Can such a thing happen? You pay late — there's a late fee; you pay early — there's a late fee. In one word: die, citizen, go to hell, leave the country.
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It seems the employees of this company have been bought by a competing company. Otherwise there would be a reaction to so many negative reviews written and they would draw conclusions.
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I pay 31 manat, the TV doesn't work.
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I had a bad experience with technical support. They replied to me via Telegram as they saw fit. They froze my account without explanation. I provided proof of the cleanliness of my funds, but it took 8 days to confirm and then they asked for additional proof. When I asked what other documents I could provide, the M10 staff disappeared. For four days I received no response from these incompetent staff. Result: funds frozen and no reply. I consider this the world's dumbest and most treacherous technical support. You are excellent and I have never seen worse than this. I advise not to keep large amounts of money in your wallet and, to be honest, not to engage with these scammers.
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We filed a claim about the lost baggage. It's been nearly 20 days. There is no response from AZAL. No one is looking into it.
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I have a big complaint about the workers at the OBA under our building. OBA is located at Xalqlar Dostluğu metro station, address Qara Qarayev 116, under the 9‑storey building. A few days ago I went into the OBA market to shop. When I approached the cashier with the items I had chosen, a "lady" came up to me and accused me of stealing something from the store and hiding it in my pants. I said let's go check the cameras, search my clothes. She started twisting: "no, you took it, then put it back" — I don't know what. Anyway, the next day I went to OBA to buy cigarettes, and the same "lady" was standing at the cashier again; as soon as she saw me she came back and said she wouldn't sell me anything. I said stop messing around, give me my money and let me buy my cigarettes, don't start shouting. I'm not someone who stands quietly when I'm right, I spoke up too. After I left they called the police and they came. I've lived in this building for 40 years, and never before has the police come after me. What kind of disgrace is this?? Is that girl's patron Vəliyev Mir? He used to always work in the shop. I'm currently in the area. When I return I will not leave this matter like this. I'll take the whole Xəzər TV and other TV channels there. Shame on you.
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Companies with the most complaints
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"Kartımdan Bolt pul çıxır, gediş haqqı olmadığı halda bunu təcili düzəldin!!!"
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— Sevda -
"Baksel müştəri xidmətləri insanları aldatmaqla, ələ salmaqla məşğuldurlar. Nömrə daşınması ilə bağlı müraciətimə baxmayaraq bir aydır on dəfələrlə əlaqə saxlamışam, amma heç bir səbəb göstərmədən “bir..."
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— Vüsal -
"Çox bərbad işləyir, nə də ki nömrələrinə heç bir zəng çatmır. Heç bir nömrəyə, internetdən götürdüyüm nömrəyə belə, zəng çatmır. Bununla bağlı tədbir görəsiniz, zəhmət olmasa. Pulu çöldən yığmırıq ki,..."
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— Anar -
"Bu şirkət çox bərbad şirkətdir. 10 ildir bunların müştərisiyəm, mən 4 aydır telefon aldığım şikayətə baxan yoxdur."
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— Ruslan
