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About Bələdçi.az
Bələdçi.az is the independent platform for customer reviews, complaints and ratings in Azerbaijan. We help people make better choices, and help businesses grow through honest feedback.
Your favourite café
Bələdçi.az
Aysel M.
Great service, the coffee was excellent — I'll definitely be back. Highly recommend!
iOS & Android app
4 languages
Independent platform
Free loyalty program
What we do
Built for everyone — from the consumer to the business.
People share genuine experiences about restaurants, cafés, shops and services. Businesses can respond openly and publicly.
Artificial intelligence filters out fake reviews as much as possible.
With Bələdçi.az Card, restaurants and cafés bring customers back through a digital stamp card — completely free.
The only fully mobile-native customer-review service in Azerbaijan — for both iOS and Android.
Our mission
We believe honest customer experience protects consumers and pushes businesses to be better. Bələdçi.az makes that experience transparent, accessible and useful for everyone.
What sets us apart
Not just a review site — a platform built for trust.
The “Verified review” badge keeps out fakes — only verified reviews affect a company's rating.
No business can buy its rating. The voice belongs to the consumer.
Available in Azerbaijani, Russian, English and Turkish — accessible to all.
Companies reply to reviews openly, talk directly with customers and manage their reputation in public.
For everyone
Read real reviews, share your own experience and find the best places — without wasting time or money.
Write a reviewListen to feedback, manage your reputation and bring customers back with a free loyalty program.
Join for freeLearn more
Bələdçi.az is the independent platform where customers in Azerbaijan share real reviews and complaints about restaurants, cafés, shops, beauty salons, clinics and online services. Users can compare companies by rating, service quality and other customers' experiences, and find the most trustworthy places.
Every review is moderated, and only verified reviews affect a company's overall rating. This ensures ratings reflect real customer experience rather than fakes. Businesses can reply to reviews openly, resolve customer dissatisfaction and manage their online reputation.
For businesses, Bələdçi.az also offers a free loyalty program — Bələdçi.az Card. Restaurants and cafés bring customers back with a digital stamp card, increase sales and earn more positive reviews. All of this is available both on the website and in the iOS and Android apps.
FAQ
Bələdçi.az is the independent platform for customer reviews, complaints, ratings and loyalty in Azerbaijan. People read and write real reviews about restaurants, cafés, shops and services here.
Yes. Reading and writing reviews is completely free for users. Sign-up and the loyalty program are also free for businesses.
Search for the company, give it a star rating and describe your experience. Your review is published after moderation and contributes to the company's rating.
Restaurants, cafés, shops, beauty salons, clinics, online stores, delivery services and other consumer-facing businesses.
Azerbaijani, Russian, English and Turkish. You can use the platform via the website and the native iOS and Android apps.
Businesses listen to customer feedback, manage their reputation and use the free Bələdçi.az Card loyalty program to bring customers back and grow sales.
Whether you write a review or grow your business — getting started is free.
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