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Bələdçi.az

Bələdçi Card — a loyalty programme for your venue

From the very first visit, turn your customers into fans of your venue

With Bələdçi.az you can offer your customers a loyalty card at your venue. Everything is fully digital — your staff add a digital stamp for every order, and your customers collect stamps to claim free items or discounts. That is how you give them a reason to come back more often.

  • Live in 1 day
  • No extra hardware
  • Stop any time

Your café

Bələdçi Card

9 / 10
90%

9 of 10 stamps collected

10th order, coffee on us

Your business

Main branch 12:41 +2
Second branch 18:20 +1
Main branch 19:05

1 day

To get up and running

2–14 stamps

You choose how many stamps a card takes

3x

You can grow your revenue2

81%

Of customers come back to you1

Loyalty programme

Turn your customers into fans

A customer who can see the reward getting closer comes back to you rather than to the place next door. That is exactly what the Bələdçi.az loyalty programme is for. One scan at your counter is all it takes to secure the next visit.

  1. 9/10
    4/8

    1 joinPage.customer

    A digital card that belongs to your brand - your colours, your logo and your own stamps.

  2. Stamp count

    1 2 3 4 5
    Add stamps

    2 joinPage.team

    At the counter your team scans the customer's QR code and adds a stamp.

  3. 9 / 10

    3 joinPage.customer

    Stamps appear on the customer's card straight away. You choose how many are needed — once 9 of 10 stamps are collected, for example, the reward is earned.

  4. Card completed! 10th order, coffee on us

    4 joinPage.team

    Your customers exchange a full card for the reward — a free drink, a dessert or a discount.

More capabilities

Run your business with ease

Manage your branches, your staff and your customers from one place with the Bələdçi Business platform.

One free app

No separate download for every venue. A single app covers the loyalty card, reviews and menus.

Straightforward management

We give your business a dashboard that is simple to work with.

Branch management

Manage all of your branches comfortably in the Bələdçi Business platform.

Staff management

In the Bələdçi Business platform you can give each staff member their own permissions.

Your customers in one place

See every visit, reward and review from your customers in a single place.

Detailed statistics

Get detailed statistics about your business — stamps, rewards, menu scans and more.

In the business app

Your team runs it all from a phone

Adding a stamp, handing over a reward and following the numbers all happen in the free Bələdçi Business app. No terminal, no back office.

Scan

A Aysel M. Customer Found

Stamp count

1 2 3 4 5 6 7 8 9 10
Add stamps
2 stamps added 1 card completed!

Just scan to add a stamp

When the customer shows their loyalty card's QR code at the counter, your staff simply scan it with the Bələdçi Business app.

Scan history

All Visits Rewards

Today

A Aysel M. Visit · 12:41 +2
R Rəşad Q. Reward · 12:18
N Nigar S. Visit · 11:52 +1
E Elvin H. Visit · 11:20 +3

Every action on record

Visits, rewards and reviews are all recorded in the detailed statistics.

Statistics

Visitor stamps

1 248

Main branch Second branch

Numbers by branch

Follow how each of your branches is performing on its own.

What it does

What can you do with the loyalty programme?

You set the rules — we take care of the records and the reporting.

Stamps per card
2–14 stamps
You decide how many stamps a card takes. Once 9 of 10 are collected, for example, the reward is earned. Minimum 2 stamps, maximum 14.
Stamps added per scan
1–10 stamps
Your staff can add 1-10 stamps at once — a separate stamp for every drink, for example.
Branch attribution
Every action
Every stamp and every reward is recorded against the branch it was given at.
Staff permissions
Three levels
You can give your staff different levels of access within the programme.
Daily reporting
Six figures
Detailed statistics so you can follow how your business is growing.
Reporting window
Up to 366 days
Pick any date range and any branch, and read it day by day.

The numbers

What loyalty is actually worth

The effect of loyalty programmes is backed by international research — and every extra visit goes straight to your revenue.

81%

81% of customers return to venues that offer a loyalty program[1].

3.1x

Customers who take part in a loyalty program spend 3.1 times more than other customers[2].

18%

Businesses that offer loyalty programs earn on average 18% more revenue[3].

Worked example

Two extra visits a month, 200 regulars

What you gain depends on your prices and on your reward. This is an illustration of how the arithmetic works — you can drop your own numbers into it.

Regular customers 200
Extra visits per customer, per month 2
Average bill 12 ₼
Extra revenue per month 4 800 ₼

An illustrative calculation based on figures you choose yourself. Bələdçi does not guarantee any specific result.

Which businesses is this for?

For venues customers come back to

Build loyal relationships with customers through attractive offers.

Restaurants Cafés Mobile / on-the-go businesses Handcrafted goods shop Online stores Any type of business

FAQ

Frequently asked questions

What owners usually ask before they apply.

How much does it cost?

Fill in the application form for the pricing details — our team will get in touch and take you through all the terms.

How long does setup take?

Usually 1 day. Our team creates your profile, brands your card to match your venue and briefs your staff.

Do my customers need a separate device?

No. The customer only installs the free Bələdçi app, and you scan their code when they order — nothing else is needed.

Can I choose the reward myself?

Yes. A free 10th coffee, a discount, a gift item — you decide the reward and how many stamps it takes, anywhere from 2 to 14.

What if I change the number of stamps later?

Cards already in your customers' hands stay exactly as they are. New terms apply only to new cards, so nobody loses the progress they have earned.

I have several branches — can the programme run in all of them?

Yes. Every stamp and reward is attributed to the branch it belongs to, and the programme gives you detailed statistics per branch.

Which businesses can join?

It is ideal for restaurants and cafés, but handcraft shops, online stores and mobile businesses can use it too.

Get started

Join today and grow customer loyalty

The application takes just a few minutes. Our team will be in touch with you shortly.

Join now
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