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Real reviews about services, companies, and restaurants in Azerbaijan
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Whether positive or negative, share your honest review of a company's product or service on Bələdçi.az.
Featured Categories
- Apparel Stores
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- Training Centers
- Hotels
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- Dentists
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Your store in the Dərnəgül West Town residential complex is in terrible condition. There is a queue at the checkout that lasts forever; whenever you go in, it feels like you're waiting in line for documents at the ASAN service. I have never seen all three cash registers working, there's always a problem at the checkout. There are almost no discounts on additional goods. Let the leftover items and their prices be a bit fair, because you keep disappearing, closing and reopening as you go. No discounts, no service. You don't run it — don't take the ground-floor space of the building nearby, let those who can run it do so.
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At the Əcəmi office they don't attend to customers, the security guard is very rude, and the employees are occupied with their personal conversations. They treat customers indifferently.
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I want to express my deep gratitude to the bank employee at the Ganjelik Mol branch — Lamiya khanum — for her attention and responsiveness! Lamiya khanum helped me a lot, explained everything in detail, and did everything possible to resolve my issue. Thank you for your professionalism and patience 🙏
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I bought a vacuum cleaner, something inside the motor slid, broke and fell out. I filed a complaint to return it, the system didn't accept it, I called ***, they said they can't do anything. They are scamming and do what they want and don't respond, complete lack of responsibility. Nobody should buy it, go to a market, look in stores, check, take it.
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Extremely disappointed with the work of the authorized ASUS service center in Baku! Since the beginning of October I have been trying to resolve an issue with the faulty SSD drive of my ASUS laptop, purchased at the GeForce store. At the store's request the service center ordered a new SSD. We waited for its arrival for almost THREE WEEKS! When the drive finally arrived, I was asked to urgently bring the laptop to the service center. But that same day I had a flight abroad scheduled, and it was physically impossible for me to do so. I was away for only one week. And what happened during that time? The service center, without notifying me, simply sent the received SSD back to the supplier! Now it turns out that to obtain the same SSD I must BRING the laptop AGAIN, go through diagnostics AGAIN, wait for a repeat request and again wait about three weeks! Is this normal at all?! The fault had already been identified, the necessary part was ordered and delivered. Why, because the client was absent for one week, does the whole process have to start from scratch? Why did no one inform me about the return of the part? And why should the client pay with their time for such organization of work? I would like to note separately that the staff of the GeForce store tried to settle this issue with the service center and were themselves outraged by what happened. Since the beginning of October I cannot get the SSD for my laptop, and now I am being asked to go through this absurd process all over again! I consider such treatment of customers absolutely unacceptable for an official ASUS service. I intend to file an official complaint with the consumer protection organizations of Azerbaijan, including the Consumer Union, because I believe my rights as a buyer are being violated. I demand that the management of the ASUS service center investigate this situation and offer a solution without repeated multi-week waiting and unnecessary procedures. I very much hope that ASUS representatives will pay attention to this review. Service should solve customers' problems, not create new ones!
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I ordered the product, the mistake is their responsibility. I asked for it to be exchanged, I was told: "Give the product to the pickup point, the amount will be returned to you within 10 days." The amount I paid to the courier is not returned.)) Question: in this situation where it is not my fault, why should I go to the pickup point? Why isn't the amount I paid to the courier returned to me? Why am I paying for Birmarket's mistake? 19.99 manat was paid, 16 manat will be returned. We ordered from Temu and Trendyol, there returns are accepted and the money is refunded.
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The most lousy and stupid bank. The employees are on their own, like lice, barely moving, illiterate, don't know their duties and are very slow. The bank's system often freezes, in one word — a terrible bank.
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Has the internet fee increased? Nobody was informed about this, why? Very poor service.
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Very dissatisfied with KATV's attitude toward customers. On my balance there are 29 manats out of the required 31. The payment for the next month is stuck between the bank and KATV's account. While the reason is being determined, I asked to temporarily enable the services for at least one or two days — they refused, despite the money on the balance. They didn't even want to listen or show any understanding. I'm not asking for free service: the money has been deposited, but the payment hasn't arrived yet. In such a situation you expect help, but you get a categorical refusal. Very unfriendly attitude toward customers.
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Fancy Burger lists 'dana bekon' in the ingredients, but they said it was pork.
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Hello, the number registered in my name has been put up for sale, although I did not give my consent.
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Terrible service, eight packages at the warehouse, not being delivered. There used to be Bir Market, they worked great, now it's awful. This company should be driven out. I give one star because there's no lower rating.
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Your branch located at Sahib Zeynalov 22 is very poorly managed. Your employee Nicat, like the other employees, did not have his name or position written on him. He laughed and mocked the customer. The customer asked if the second cashier could come to the register, because the employees had gathered and stepped aside and the only cashier could not continue letting customers through (there was a reason). Nicat, laughing, said: "What are you standing there for?" He is a rude, mentally retarded employee and you promote employees like him to positions! Shame on you!!
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The room is freezing, no staff members care. The room is supposed to be double but they put two single duvets and the duvet is torn. There is no drinking water in the room. I asked for it to be changed but what they brought was only a duvet and a duvet cover. You have to put it into the cover yourself.
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Hello, my star rating was deliberately reduced. Suddenly I can't have received that many complaints, because I haven't taken extra money from anyone. I am a person who returns change. That day I drove for 2 hours, they closed my account. I wrote that the system inevitably counts it after 2 hours. Why are you turning it off? When I demanded it, because I did not get a proper answer to what I wrote, they deliberately cancelled my driver points. Please look into this complaint of mine. I say write to Bolt management about the star rating so it can be investigated. They said they would fix it, then said there is no such thing. In short, Bolt management lies, they said. I haven't been able to work for three days. Whoever is responsible, answer, because a few days ago they only paid me by card. My fuel ran out, I don't have money left to buy fuel. I wrote to support, I received no help. How does the company block cash withdrawals when it's more than 10 AZN? We collect from our earnings, that is, we can only withdraw in the first days. Moreover, if we withdraw quickly we incur interest. If you don't take drivers into account, your earnings will have no blessing. It hurts, and very much.
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The market located on Azər Manofov Street in the Nizami district is in a terrible state, it never ends, it never ends. I experience the same scene every day. There are no staff at the checkout, only one cashier is working. The shelf prices and the prices at the register don't match, you're cheating. And that's not all. ARAZ, BRAVO are much better than you. Shame on you.
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Salam aleykum. The last time a technician came to me, he said Megalink has gone up in price, it's 25 manat now, right? I always, always, always used to pay 15 manat.
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Oba Marketdə işə qəbul olmuşdum, Kassir-Nəzarətçi olaraq. Mənə Kassir-Nəzarətçidən başqa hər işi gördürdülər hələ maaşımı azaltdılar başdan aşağı fırıldaqçılıq heç kimə oranı tövsiyə etmirəm.
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My other number, even though I didn't use it at all, was deactivated after six months. After I couldn't get it back, since I was staying temporarily in Azerbaijan and often needed mobile internet, I picked a number at one of the official stores. And I thought I could stop an active tariff on the number and use more economical weekly or daily plans. Until about a year ago, as far as I remember, this problem didn't exist. Now Azercell, over the last two weeks, despite my using just 350 MB (which costs less than one manat) and having no extra subscriptions or services, has deducted from my balance 5–6 times more. Furthermore, the one-day (which usually means 24 hours) gifted package is deactivated without lasting a full 24 hours. I receive messages to top up my balance to keep my number active. Maybe the balance is shown incorrectly in the app. When I use the traditional service I found by searching on Google — probably completely free — it also just shows the remaining mobile internet. I'm curious: in countries where the minimum wage is 12+ euros per hour, where keeping a number active, roaming services and internet are so easy, accessible and even cheap, why do we have to pay a company with such meager monthly services the daily earnings of an average citizen? Phone service is also very poor; you could at least make it completely free so that people aren't worse off when they want to complain recently about their current balance disappearing. If this situation continues for another month, despite having all active services canceled through the call center, I will deactivate my number or switch to another line. You owe a response, an apology and more affordable, pleasant services for causing so much dissatisfaction!
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Excuse me, I have been waiting for my order for more than 30 minutes. Customers who ordered after me have already received their food, while I am still waiting. This is unacceptable. I want to speak to the manager, and I expect my order to be prepared immediately or my money refunded.
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There is no proper service for the money paid. The internet is very weak. Even though the internet is weak, you are raising the price.
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My item was delayed. Can you provide information about this?
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They used to deliver döner to me for 68 from the Winter Park at Azneft.
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About 3 weeks ago my friend who is a Turkish citizen bought 3 menus from the Gənclik branch. The money was taken twice and we filed a complaint to get one refunded, but more than 3 weeks have passed. Maybe it's been longer, but the person is already in Turkey and the money still hasn't been returned to his account. When the money was taken the second time I asked when it would be returned, they said it could be within 24 hours. It's been a week, this is disgraceful.
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At the Bazarstore at the Hök məli roundabout they don't check anything. This morning I went to buy bread. The bread I bought thinking it was 80 qəpik turned out to be 6 manat. If I hadn't gotten on the bus I would have returned it. I had come to eat saying 'to hell with it', and it turned out to be moldy. First, can bread cost 6 manat? Second, they don't even look at what condition the products are in.
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Six months ago I had the internet installed, it worked properly and fast. But the last month — it's brutal: nothing loads, neither the TV nor the phone, nothing, only the browser. Fix this issue.
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Hello. I have complained many times; I'm told it's been logged. But no action is taken. Sitinet's metal pole is loose on the pipe for my water supply and could come off at any moment. Either it will disrupt my water pressure, or there could be an unfortunate accident. Don't be so irresponsible. I've been warning about this for 3 months now.
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Companies with the most complaints
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"Kartımdan Bolt pul çıxır, gediş haqqı olmadığı halda bunu təcili düzəldin!!!"
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— Sevda -
"Baksel müştəri xidmətləri insanları aldatmaqla, ələ salmaqla məşğuldurlar. Nömrə daşınması ilə bağlı müraciətimə baxmayaraq bir aydır on dəfələrlə əlaqə saxlamışam, amma heç bir səbəb göstərmədən “bir..."
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— Vüsal -
"İnternet haqqı bahalaşıb? Bu barədə heç kimə məlumat verilməyib, niyə? Çox bərbad xidmət göstərir."
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— Tural -
"Bu şirkət çox bərbad şirkətdir. 10 ildir bunların müştərisiyəm, mən 4 aydır telefon aldığım şikayətə baxan yoxdur."
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— Ruslan
