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Real reviews about services, companies, and restaurants in Azerbaijan
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I'm not going to blame everyone who works at Oba No.14 in Khirdalan, it wouldn't be right to take you all into account, but one employee, a manager, I don't know who they are — a creature far from being human. Don't hire employees who don't know how to speak to a woman!!!!!!! I also reported my complaint by phone, and I'm writing this as feedback. You put a different discount price on the display, and when you get to the cashier I've experienced the same situation many times — the price at the register is different from the display. I told you multiple times that I experienced this as a complaint. That creature apparently wasn't standing at the register and there were many people there, and they kicked me out saying, 'ay girl, go, study well, don't teach me how to work, go outside, get out.' I told that person that you should address me as 'madam', don't say 'ay girl', because I address you as 'you', I'm not being disrespectful. Despite that, they spoke even more rudely, saying, 'go, complain wherever you want.' Is there such casualness in your company??? Employees talk to customers like this and say 'complain'? If you are going to ensure customer satisfaction like this, why do you hire such employees????? Either this complaint will be addressed, or I will spread this story even more — I will share it on all social media, everywhere!!!!! Oba market is located next to my workplace, it's the closest one, I have to go there every day. Now how am I supposed to go there because of your such uncultured employees??????????
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Disgusting! Besides charging high interest, on the 3rd day of missed payment they send collectors, threaten and speak rudely in a threatening tone! No options to pay in installments! Shut this company down, to hell with it!
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I express my serious dissatisfaction about Budaqova Farida, who works as a stock manager at the Aff Mall Megastore of the Megastore store chain. Budaqova Farida's behavior toward employees is unacceptable. She speaks to employees in a loud voice, shows rude and aggressive attitudes, and in some cases uses insulting expressions. Such behavior is seriously contrary to healthy communication and a culture of service in the store. Speaking loudly to an employee and insulting them is neither in line with worker ethics nor with the normal treatment that should be shown to an employee. Repetition of such behavior may negatively affect the store's reputation and the attitudes of employees as well as customers toward Megastore. Please have management investigate this matter seriously and objectively, conduct the necessary inquiry regarding the incidents, and take appropriate disciplinary measures concerning Budaqova Farida's behavior toward employees. I consider it unacceptable for such behavior to remain unaddressed and request that my complaint be formally reviewed.
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Products in the market are put on discount, but on the paper tags the product names are written so that they are unreadable; only the price is legible. A person doesn't know what they're buying. When you go to the checkout you see that the discounted item was actually a different one, and you end up having to buy it. Pay attention to removing the paper tags.
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At Oba 8 they deduct 0.05 qəpik every day. Then they say they don't have it, they don't give matches or gum — it's like this every day.
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Your operating setup has been terrible for months. I can't get through to an operator; to explain the problem by voice I top up my balance every day with 4 manat of credit to try a second time. I call, and my number is still one-way/partially blocked. My third complaint: although my balance shows 70 MB of internet, you appropriated 6 manat from my balance when I entered and exited a simple game for 15 seconds. Using Nar is completely pointless right now.
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N1, the service and the quality of the flowers speak for themselves. 👏🏻👏🏻
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Head office is a disgrace. Everyone works however they want. They are rude to customers. When you say you'll inform someone, they reply, 'no problem — tell whoever you want.' An employee acts like a manager. If the manager were actually a manager, the employee would behave normally.
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My friend and I are regular customers of the Bora Neftçilər branch. Unfortunately, many employees at that branch are very irresponsible and disorganized. In particular, an employee named Nuhin at that branch, when we ask for our requests regarding the order to be taken into account, does not allow us to finish speaking and does not accept criticism. And he demonstrates disrespectful behavior toward customers. I want to inform the restaurant management that such employees in your restaurant network will not only cause you to lose your regular customers, but also prevent you from gaining new ones. I ask you to take what I have noted into consideration and to take appropriate measures regarding that employee, and I suggest increasing supervision over your staff.
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Hello. I topped up my number *** with 96 AZN via Birbank. I ask you to at least return 90 manats of that money to my account. Please accept my complaint.
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We have a complaint about the service quality of İbis Hotel staff member Mr. Tamerlan (even though he is the General Manager, he is still an employee), and this approach is setting our tourism sector back: 1. First, they offered our guest a price of 86.30 AZN for 1 day and we confirmed for 2 days, but 2 hours later when the guest arrived they raised the price and demanded 115 AZN for 1 day; 2. Despite all our objections (especially Mr. Tamerlan), the new price became 115 AZN for 1 day and they said it had increased because of the Formula race; 3. Although Mr. Tamerlan works in the service area, he did not contact us and did not answer our calls. Note: We would like to bring to your attention this remark by the President of the Republic of Azerbaijan, the Honorable Ilham Aliyev: In the center of the Republic of Azerbaijan stands a citizen of the Republic of Azerbaijan.
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It doesn't work properly at all, my money isn't credited to my card. This service is a zero.
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Hello, I sent 30 AZN from Birbank to Leobank, the funds were not transferred. Moreover, they do not answer calls. It was my first time transferring money, I regret it. What an irresponsible bank they are. I will wait one day and go to their office to sharply express my complaints. Who gave you the authority to play with people's nerves and personalities?
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I like it.
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This company is a very terrible company. I have been their customer for 10 years, and for 4 months no one has looked into my complaint about the phone I bought.
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You aren't strict with employees who take a bureaucratic stance regarding organizations. From the fifth day until today they still haven't been able to activate the funds so that the public association can activate the grant amount and pay the employees. Is this your job?
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Everything happens at the Neptun Şirvan branch. Price discrepancy at the checkout: 2.89 is marked, but at the register it's 3.10. This is a 7.27% difference.
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Hello, the article link hasn't been working for two days. I paid for nothing.
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At Azercell's Tərqovu branch the employees are very rude. They all brush people off, they don't solve problems. It's as if Azercell belongs to their grandfathers. When you speak, they cut you off mid-sentence and speak rudely. They don't solve anything. Please, when hiring staff don't hire just anyone.
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The product I bought this morning turned out to be spoiled!
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Hello. It's impossible to get in touch with a company employee. The internet speed is very bad for the price. Right now I'm also experiencing an internet problem, but the operator doesn't answer the contact number. It's very bad.
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My internet hasn't been working since last night, it shows connected but I can't get online
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Extremely disappointed with Unibank's attitude toward its customers. I had a virtual Digital Card, that is, a card without a physical carrier. After updating the app I could no longer log into my account. To log in again the bank requires card details, but I did not previously save the virtual card number. I contacted support with a simple request: confirm my identity and provide the details of MY virtual card or offer a way to restore access to the account. I am the owner of this card and ready to undergo the necessary identification. Instead of solving the problem, support effectively tells me to open a physical card. This creates an absurd situation: the bank issues a virtual card for a client, which is supposed to be used exclusively through the mobile app, then after an app update the client loses access to their account, and they are not allowed to restore access without the card number. At the same time Unibank itself states that the Digital Card is a virtual card without a physical carrier and is managed through UBank. I understand security requirements and I am not asking for someone else's data to be disclosed. I am asking to restore access to my banking product after confirming my identity. If the bank cannot provide the card number for security reasons — propose an alternative method of identification and access recovery. But the response "go open a physical card" for an existing client looks extremely unprofessional. Very strange customer service: creating a virtual card takes a few minutes, but restoring access to it turns out to be impossible. I do not recommend Unibank to those who expect proper support in non-standard situations.
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Terrible and irresponsible company. Employees are rude. Unreliable company.
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Bolt is charging my card, even though there was no fare, fix this urgently!!!
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I have a complaint about the employees at Oba located on the right when you pass the bridge in the Çınarlı settlement of the Şəmkir district. They have absolutely no idea how to treat customers. They speak very disrespectfully to elderly people.
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We can't get in touch. Our internet hasn't been working for 2 months, we're paying for nothing.
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Companies with the most complaints
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"Kartımdan Bolt pul çıxır, gediş haqqı olmadığı halda bunu təcili düzəldin!!!"
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— Sevda -
"Baksel müştəri xidmətləri insanları aldatmaqla, ələ salmaqla məşğuldurlar. Nömrə daşınması ilə bağlı müraciətimə baxmayaraq bir aydır on dəfələrlə əlaqə saxlamışam, amma heç bir səbəb göstərmədən “bir..."
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— Vüsal -
"Çox bərbad işləyir, nə də ki nömrələrinə heç bir zəng çatmır. Heç bir nömrəyə, internetdən götürdüyüm nömrəyə belə, zəng çatmır. Bununla bağlı tədbir görəsiniz, zəhmət olmasa. Pulu çöldən yığmırıq ki,..."
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— Anar -
"Bu şirkət çox bərbad şirkətdir. 10 ildir bunların müştərisiyəm, mən 4 aydır telefon aldığım şikayətə baxan yoxdur."
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— Ruslan
