Online Appointment Booking
Customers select the service, specialist, and available time to book an appointment. Requests are sent to the business app and displayed separately in each specialist’s schedule. Once confirmed, customers receive automatic reminders one day and three hours before their appointment.
Service
Specialist
Day
Time
Tomorrow
9 appointment
By service
Separate duration and time intervals
By specialist
Individual work schedules and availability
1 tap
To confirm, modify, or reject requests
2 options
Specialist chosen by client or system
How it works
Available times are calculated based on service duration, specialist’s schedule, and existing appointments.
1 Client
Each service has a designated duration. The selected service blocks that amount of time in the schedule.
2 Client
Only available times are shown, considering branch, working hours, breaks, and existing appointments.
3 You
Service, client, and time details are included in the request. Requests can be confirmed, rescheduled, or declined.
4 You
Automatic notifications are sent one day and three hours before the appointment to prevent no-shows.
Suitable businesses
Designed for businesses scheduling services by time, specialist, and branch.
Consultations, examinations, and follow-ups are scheduled by service duration and assigned doctor.
Procedures of varying lengths are scheduled according to the selected specialist’s availability.
Specialists’ work schedules and service durations are displayed in a unified calendar.
Additional time can be allocated between exams, vaccinations, and procedures for room preparation.
For mobile services, travel time between addresses is accounted for alongside work duration.
Service bays are allocated based on service duration and are not double-booked simultaneously.
Sessions are scheduled by specialist and treatment room.
Lessons are scheduled by instructor and room; holidays and off days are excluded from the schedule.
Setup and teardown times between shoots can be separately accounted for.
The same structure applies to different service types; the business panel records service names, durations, and assigned staff.
Daily schedule
Specialists’ appointments, preparation times between services, and breaks are shown in the daily view.
Additional time before and after appointments can be allocated for room, chair, or equipment setup.
Weekly breaks, rest days, and one-time closures are excluded from the schedule before showing availability to clients.
Available times are calculated individually per specialist and blocked as soon as a client books.
For clients
Service, specialist, and time selection, request status, and changes are managed through the app.
Clients select the service, specialist, and time without needing to fill out lengthy forms.
When enabled, clients choose the specialist; otherwise, the system assigns the most suitable, least busy staff member.
Clients see the current status of their request in the app and receive notifications when it changes.
Clients receive automatic notifications one day and three hours before their appointment.
Clients can reschedule or cancel appointments. Freed times return to the available slots list.
Past and upcoming appointments are displayed in one section. Rebooking previous services is possible.
My Appointments
Management
Requests, staff schedules, and off-hours are managed from the same application.
Today
Appointments are listed by time with service and client details. Request status can be updated here.
Staff
Each staff member’s branches and services are recorded. Appointments are displayed per staff member.
Off-hours
Holidays, vacations, and other closures can be added per branch, specialist, or entire business.
Settings
Service duration, preparation time, specialist selection, date range, and future appointment limits are configured separately.
Breaks and off-hours
Weekly breaks, night shifts, rest days, and vacations are considered when calculating availability.
1–50
Active appointment limit per client
Before and after
Preparation time per service
After 00:00
Support for work schedules past midnight
Availability rules
The following data is applied to the schedule before offering available slots to clients.
Working hours, breaks, and off days are configured separately per branch and specialist in the business panel.
FAQ
Key information about requests, specialist selection, and work schedules.
No. You can confirm, reschedule, or decline requests. Clients receive notifications about status changes.
Yes, you control this option. When enabled, clients select their specialist; when disabled, the system assigns the most suitable, least busy staff member.
Weekly breaks and rest days are set per branch; one-time closures can be added as needed. These times are not shown as available to clients.
Yes. You can specify additional time before and after each service during which no other appointments are scheduled.
No. Work hours past midnight are assigned to the day the shift starts, so appointments at 1:00 AM appear correctly on that day’s schedule.
Yes. You can create appointments for clients directly in the business app, and those times will be immediately blocked in the overall schedule.
Submit the application form. Our team will contact you with current terms and pricing details.
Online Appointment Booking
Provide information about branches, services, specialists, and working hours in your application. Our team will set up the system, and Bələdçi will automatically remind your clients about upcoming appointments.