Review about Birmarket (Umico)

S

Sevinc writes:

I ordered the product, the mistake is their responsibility. I asked for it to be exchanged, I was told: "Give the product to the pickup point, the amount will be returned to you within 10 days." The amount I paid to the courier is not returned.)) Question: in this situation where it is not my fault, why should I go to the pickup point? Why isn't the amount I paid to the courier returned to me? Why am I paying for Birmarket's mistake? 19.99 manat was paid, 16 manat will be returned. We ordered from Temu and Trendyol, there returns are accepted and the money is refunded.

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